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Home > Engaging Communities > Engaging Communities Home
 Welcome to the Engaging Communities Learning Network - ECLN
About ECLN   Community,Public & Patient Involvement Competencies  NEED and OFFERS Discussion Forum

Communicating within Communities

Feedback from Events

'Our Health Our Say' A-Z Glossary of NHS terms

Engaging now

PCTs working with their communities to improve services and cut health inequalities

VCS Partnership Strategy

Health Inequalities

Stories that can change your life:  communities challenging health inequalities

 Click here to Read Previous Issues of Hubbub


Final News from the Hub at Winchester - 13th April 2005

Many thanks to all our members for your tremendous support in the final year of the Engaging Communities Learning Network. I know you are all pleased to hear that the ECLN is now part of the NHS Networks, where we hope to continue to work with you again into a bright future. We will be keeping you up to date regarding the new NHS Networks website and the development and progress of this new and exciting initiative.

Many people have wanted to send special thanks to Jane Keep and Bob Sang who created this project with NatPaCT back when PCTs first started in their new roles.Not only have they been our Lead Facilitators for this highly innovative and participatory programme for the last three years, but they have been supportive and inspiring colleagues.

Thank also to Chris Dabbs, Bec Hanley and Jean Hardacre who have been such great team members; and to Janine Zdziebczok, Tom Hain and David Common for their fantastic support.


Kathie Andrews, Network Support Officer, NHS Networks or telephone 01962 825352

Here is the final newsletter to complete the ECLN programme.

  1. Networking the Networks - Involving to Improve (Bob Sang)
  2. Networking the Networks - (Jane Keep/Jeanne Hardacre)
  3. Health Inequalities - Standards
  4. Health Inequalities - Stories
  5. Managing Long Term Conditions
  6. Sharing Tough Choices
  7. SHA and PCTs working together on whole systems thinking
  8. Connecting the synergies
  9. Two other Guides from the ECLN
  10. Other products from the ECLN

1        Networking the Networks - Involving to Improve (Bob Sang)

The ECLN working with CPPIH, the NHSU and South Yorkshire SHA held an event on Friday 8th April around sharing learning about local innovation and new models of community governance and citizen participation. 

PCT colleagues came with local PPIF, HOSC and Service partners to share innovation and identify the opportunities and challenges associated with developing "community governance" in planning and decision-making.

The event was very well attended and feedback indicated that it was a very useful day for participants.

Thank you to all those who joined us for this final ECLN event.We had an overwhelming attendance and everyone entered into the spirit of the day.

We would like to thank Mike Farrar, Chief Executive of South Yorkshire StHA who started the day talking about and discussing strategic challenges.We would also like to thank Clara MacKay from CPPIH who ended the day with a candid talk about Patient and Public involvement in Health and the direction of travel for effective local engagement and public accountability.

A special thanks also to Mandy Forrest and her team (LindaTowers, Cath Saltis, Bazz Booler, Karen Wilman) who inspired participants with their local and patient perspective and to Angela Hamilton who shared her personal experience about Leading by Example.

Last but not least, thanks to all the workshop facilitators (Mark Thaxter, Gill Brunt, Paul Hodgkin, Chris Dabbs, Sally Young, Iqbal Bhana, Beryl Furr, Lorraine Denoris, Mandy, Bazz and Karen) for sharing their ideas in the afternoon and providing a lively and fitting conclusion to ECLN's programme,

2        Networking the Networks - (Jane Keep/Jeanne Hardacre)

We held a highly participatory networking event in Manchester on 17th November 2004,Many expressed that it had been a useful day, with lots of information, really good fun techniques to get people thinking about networking and meeting people who share similar concerns and objectives.

A short checklist/guide on “How to be a Good Networker” has been produced as a result of this very exciting day. Click here to download this Guide.

3       Health Inequalities - Standards

The final planning meeting was held on 31st January 2005 in Birmingham.

Rather than produce yet another set of standards, the group decided that it would be valuable to identify the motivators or levers that encourage people within and outside PCTs to engage communities to challenge health inequalities.

This self-assessment framework is to help PCTs engage communities challenging health inequalities.The framework looks at:

  • Influencers
  • Engagement
  • Resources
  • Corporate action
  • Clinicians' contributions

Click here to download the framework.

4        Health Inequalities - Stories

On 8th February ECLN launched a document containing a series of stories about projects around the country in which PCTs work with local communities and other partners to challenge health inequalities: Stories that can change your life: communities challenging health inequalities

This publication was produced as a result of our initial planning meeting, where nearly fifty people contributed to a lively discussion about how we could help PCTs reduce health inequalities.With contributions from many PCTs and other colleagues the idea of "success stories" was hatched.

We hope that the stories will motivate and inspire PCTs to take action in their area, in partnership with local people.

To download Stories that can change your life, click here.

or you can order a paper copy from DH Response Line: 08701 555 455 or by email (quote reference NATPACTHI).

5        Managing Long Term Conditions

Our three workshop on “Making the Connections - Managing Long Term Conditions and Patient and Public Involvement” were well attended and participants shared some very valuable learning and innovative ideas,

The notes from all three events have been formed into A ‘Rough Guide’ to Co-Designing Services for Long Term Conditions.

6       Sharing Tough Choices

Planning meetings with colleagues from PCTs across the country, the DH and ECLN Facilitators have resulted in a ‘whole system’ Tough Choices Framework to support process about decision making in Choice.

The facilitators of this framework, Bob Sang, Jenny De Ville and Chris Howgrave‑Graham feel that it will enable PCTs to self assess under Sections 7 & 11 and to share learning.

Click here to download the framework.

7.        SHA and PCTs working together on whole systems thinking.

The initial Exploratory Meeting took place on 20th August in London.15 people from a mixture of SHAs and PCTs attended a very energetic and challenging day.We discussed issues such as how to define “whole systems”, where is it happening already and what can be done to progress whole system PPI?

An organisational development ‘guide’ to Achieving Effective ‘Whole System’ Community Engagement has been developed as a result of this group's work. 

Click here to download this Guide

8          Connecting the synergies

We held a small workshop in March to share perspectives on the emerging context, achievements and learning from 2004/5 in order to identify the policy and practice synergies and potential for future developments.

Contributors and participants from our different ECLN work streams reflected on the ways in which PCT colleagues have responded to these challenges and have co-produced some learning conclusions on the priorities and principles for future work in this field.

Download Developing the Synergies for PCT Development

9        Two other Guides from the ECLN

Connections have been made across all our pieces of work to produce these two additional guides.The purpose of these guides is to spark off ideas and enable others to take work further:


10      Other products from the ECLN

For more information please contact Kathie Andrews, Network Support Officer, NHS Networks, on or telephone 01962 825 352



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