Supporting people with Long Term Conditions
Workforce Change in Long Term Conditions Programme

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Overview 

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Practice Based Commissioning

National Primary Care Development Team (NPDT)

Workforce Change in Long Term Conditions Programme

Events

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Workforce Change in Long Term Conditions Programme

• Background
• Programme Structure
• Programme Timeline
• Useful Documents
• Useful Links
• Contact details

Background

The NHS Improvement Plan and the recently published NHS and Social Care Model for Long Term Conditions requires the NHS to develop a systematic collaborative approach to improving the care of people with Long Term Conditions.

This will require the workforce from across the multi-disciplines of Health and Social Care to be modernised and redesigned to ensure that all three levels of the Kaiser triangle are populated appropriately with the right skills to meet the needs of redesigned user pathways.

The Changing Workforce Programme, Long Term Conditions Teams in the Modernisation Agency in collaboration with the Department of Health are facilitating a workforce change programme to support this agenda.

Programme Structure

The aim is to facilitate change in the design of local services and workforce and implement new ways of working. This will be achieved by strategic health and social care communities analysing their skills gaps and identifying the service and workforce required but always within the context of the user and workforce demographic population.

Sites will be able to utilise the following tools and techniques from the Modernisation Agency, Department of Health and other projects to support their work:

• Service and role redesign techniques
• Workforce planning tools
• Workforce manual in Long Term Conditions
• Learning from related projects in health and social care via workshops
• Website materials

Sites will be encouraged to work across health, local authorities, the independent and voluntary sector to achieve their goals, using existing networks and partnerships.

Sites selected are based on strategic health authority geography and are as follows:

Northumberland, Tyne and Wear

Leicestershire, Northants and Rutland

Norfolk, Suffolk and Cambridgeshire

Surrey and Sussex

North East London

South East London

Bedfordshire and Hertfordshire 

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Programme Timeline

• October 2004 - programme began and seven sites selected
• November/December 2004 - pump priming money released to the sites and project managers appointed
• 20/21 January2005 - briefing event with project managers and local leads
• End of January 2005 - Project resources available on NatPaCT website
• 1/2 March 2005 - Project managers vocational training events
• 31 March 2005 - Close of MA – Programme continues into the new MA
• April onwards - sites arrange regional clusters and attend national events to share outcomes with other areas. 

Useful Documents

The Workforce Change in Long Term Conditions team have put together some useful documents which give information about the programme of work, activities taking place at pilot sites and presentation from briefing events.  These are available to download by clicking the links below:

• The State of Social Care

Skills for Care, who are responsible for the strategic development of the adult social care workforces in England, have produced this document to highlight recent research on workforce numbers in social care services.

• Manual for Workforce Change
  Appendix 1 Health and Social Care Support Worker 
  Appendix 2 Diabetes Care Technician  
  Appendix 3 Diabetes Care Technician  
  Appendix 4 Diabetes Learning Facilitator  
  Appendix 5 Diabetes Learning Facilitator  
  Appendix 6 Assistant Practitioner  
  Appendix 7 Assistant Practitioner General Surgery  
  Appendix 8 Assistant Practitioner High Dependency Unit  
  Appendix 9 Assistant Practitioner  
  Appendix 10 Senior Diabetes Specialist Nurse  
  Appendix 11 Senior Diabetes Specialist Nurse  
  Appendix 12 Case Manager  
  Appendix 13 Case Manager Competencies  
  Appendix 14 Support Worker Level 3  
  Appendix 15 Support Worker Level 3  
  Appendix 16 Support Time and Recovery Worker

This resource was developed in response to a gap in the long term conditions service for comprehensive information in regards to the Career Framework.  It contains sample role definitions and other useful sections.

• Introduction to the Workforce Change in LTC Project - This document gives an introduction to the project, the programme of work and its background.

• Workforce Site Priorities document - This document provides a summary of activity for all pilot sites at the time of selection.
• Monthly progress reports and action plans from the pilot sites.
• Presentations from Project Managers' briefing event (20-21 January) - Presentations from the key speakers at the first briefing event for Project Managers working on the Workforce Change in LTC project:

• National Workforce Project Team Summary - This document provides a summary of the work undertaken by the National Workforce Project (NWP) Team.
• TOPSS England Workforce Planning Toolkit Flyer
• Minutes of National Reference Group meeting 19 November 2004   
  Minutes of National Reference Group meeting 27 January 2005   
  

• Children's Workforce Development Council for England - Children's Workforce Network for England involving all key stakeholders in the delivery of children's services.
• TOPSS England - Information on Workforce issues in social care including workforce intelligence and planning.  Also strategies around modernising the social care workforce.
• National Workforce Projects - National Workforce Project team is an NHS expert body, pursuing excellence in the development and implementation of 'best practice' workforce planning tools, skills and techniques and the research and dissemination of first class workforce intelligence.
• Consultation on case management - Joint Skills for Health and Modernisation Agency consultation on case management, with particular, but not exclusive, emphasis on the role of the community matron. Ends 22 April.
• Liberating the talents of nurses who care for people with Long Term Conditions - This document summarises what government policy for long term conditions means specifically for nursing, and how individual professionals can improve care for people with long term conditions.

Contact Details 

Programme Leads are contactable as follows:

Alison Tongue - T: 07775 573379, e-mail: alison.tongue@dh.gsi.gov.uk

Sally Bassett - T: 07796 270342, e-mail: sally.bassett@dh.gsi.gov.uk