Managing Long Term Conditions

Learning from Kaiser Permanente

What PCTs are doing

Each PCT that participated in the visit to Kaiser has developed an action plan to bring back those lessons that are transferable. Examples include:

• The development of different approaches to intermediate care drawing on the skilled nursing facilities model.
• The development of orthopaedic services to reduce lengths of stay.
• The development of chronic disease management programmes to reduce hospital admissions and improve patient outcomes.
• The development of primary care premises to support the closer integration of services and to provide easier access to diagnosis.
• The development of discharge planning and therapy roles.
• The use of hospital improvement partnerships to actively manage patients and improve patient flow.
• The development of clinical leadership.